Adversarial Customer Service leaderboard

Adversarial Customer Service is an external benchmark published by BenchLM. Agents play customer service staff, genuine customers, and identity thieves in a hidden-information authentication simulator. Its evaluation set is described by the source as multi-agent customer-authentication simulation; task version 21. The source rates its difficulty as adversarial multi-agent communication.

Each model's result is published by BenchLM as source-published percentage score. ModelScale prints that value to 1 decimal place, exactly as published, and never converts or rescales it. This page ranks the 0 models that carry a published value, highest value first; a model the source never scored is left out rather than ranked at zero. The source does not state whether a higher value is the better result, so neither does this page.